Remote Support Staff Built To Perform

Trusted By Growing Teams Across Industries

Over 6 Years of Experience, 20+ Happy Clients and 30+ Professional Support Agents

E-commerce Support

Phone Support, Chat Support, Email Support & Brand Reputation Management

Skilled Trade
Sales & Support

Appliance Repair, HVAC, Home Cleaning, Handyman, Plumbing...

Real Estate & Others

Reservation Management, Virtual Assistance, Cold Calling, Admin Support...

Hiring Support Shouldn’t Be This Hard

Most businesses don’t struggle because of a lack of customers, they struggle because they can’t manage them properly.

20+

6

Years of experience

Happy clients

See How Builden Works

Here’s how we help businesses like yours.

We Don’t Just Find Talent, We Build It

We source, train, and manage support staff so you don’t have to.

• Supervise and mentor them

• We recruit high-potential candidates

• Train them in real-world support workflows

• Match them to your business needs

One System, Fully Covered Support

You’re not just hiring a person. You’re getting a system behind them.

Pillar 1: Talent

We recruit and screen candidates so you only get the best.

Pillar 2: Training

We pre-train our candidates in Chat support, Email handling, Phone support, Dispatch Etc

We continuously monitor, mentor, and improve the candidate's performance while they work with you.

Pillar 3: Performance

Support That Fits Your Business

No more sifting through endless job board applications with unqualified candidates

Customer Support Representatives (CSR)

Skilled agents to handle your customers efficiently and reliably via video or phone.

Chat & Email Support

Experienced support specialists for email and live chat support.

Support agents to assist with booking customers for jobs, handling operations, cold calling and more.

Dispatch & Administrative Support

Why Businesses Choose Builden

We help you improve customer experience, reduce costs, and increase lifetime value.

💰 Affordable (40–60% lower cost)

🎓 Pre-trained talent

🧠 Managed & supervised

⚡ Fast replacement

Real Results, Real Businesses

I am extremely satisfied with this product! It exceeded my expectations with its quality and performance. The customer service was excellent, and delivery was prompt. I highly recommend this to everyone.

Vitalii Sazonov, CEO Sezavi Holiday Homes

I am extremely satisfied with this product! It exceeded my expectations with its quality and performance. The customer service was excellent, and delivery was prompt. I highly recommend this to everyone.

Andrey Konovalov, CEO Global Wellnest Inc

★★★★★

★★★★★

”Impressed with the efficiency and professionalism. The entire process was smooth and hassle-free.”

- Dmitry Moskal, CEO Modi.ceo

”Impressed with the efficiency and professionalism. The entire process was smooth and hassle-free.”

- Adam CEO Ascend Athletics

”Impressed with the efficiency and professionalism. The entire process was smooth and hassle-free.”

- Denis CEO DNAA Appliance Repair

”Impressed with the efficiency and professionalism. The entire process was smooth and hassle-free.”

- Nikolai Sidorov CEO, Fast Appliance Repair

Ready To Build Your Support System?

Let Builden handle your support so you can focus on growth.

Contact Us

Frequently asked questions

Why are your candidates better than what I’d find myself?

We don’t just source candidates. Every Builden agent undergoes practical training in customer support and shadowing across chat, email, and dispatch scenarios. We also provide ongoing supervision and mentoring.

Do you offer a free trial?

We offer a 5-day free trial so you can see how the agent performs, test communication and reliability, and confirm the fit for your business. No long-term commitment upfront.

How much does it cost to work with Builden?

Our pricing depends on the level of support you need and the complexity of the role.

• Beginner support: $500 – $600/month

• Mid-level support: $700 – $900/month

• Senior support: $1,000+/month

What types of businesses do you work with?

We support:

• Startups and growing teams

• Service businesses (e.g. appliance repair)

• Healthcare teams

• Online businesses

If your business needs support, we can adapt to it.

Do you manage the agent, or do I?

It’s a shared approach; you’re not alone in managing them. You guide them on your business-specific tasks. We support with performance monitoring, mentoring, and quality control.

Is this really more affordable than hiring locally?

Yes. Our clients typically save 40–60% in costs compared to local hiring, while still getting reliable performance. Lower cost, without sacrificing quality.

How quickly can we get started?

Usually within a few days. Once we understand your needs, we match you with a suitable agent, prepare them for your workflow, and get them started quickly.

Can I scale up if my business grows?

Absolutely. You can start with one agent and add more as needed based on workload. We build with you.